Privacy Policy

Introduction

This Privacy Policy explains how I, Charmaine Chia, collect, use, and protect your personal information when you visit this website. Your privacy is important to me, and I am committed to safeguarding any information you provide whilst using this site.

Information Collected

I may collect the following types of information:

• Contact Information: When you submit the contact form or testimonial form, I collect your name, email address, phone number (optional), and any message or testimonial you provide.
• Usage Data: I may collect anonymous information about how you use this website, including pages visited, time spent, and general location data through analytics tools.
• Cookies: This website may use cookies to improve your browsing experience and analyse website traffic.

How Information Is Used

The information I collect is used for the following purposes:

• To respond to your enquiries and consultation requests
• To display approved testimonials on the website (with your consent)
• To improve the website's functionality and user experience
• To analyse website traffic and understand visitor behaviour

I will never sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.

Cookies and Analytics

This website may use cookies and third-party analytics services (such as Google Analytics) to collect anonymous usage data. These tools help me understand how visitors interact with the site and identify areas for improvement. You can disable cookies in your browser settings, though this may affect your experience on the website.

Third-Party Services

This website may use third-party services to process form submissions (such as Airtable or Formspree). These services have their own privacy policies, and I encourage you to review them. I only share the information necessary to provide the requested service.

Data Protection

I take reasonable measures to protect your personal information from unauthorised access, disclosure, or misuse. However, please be aware that no method of transmission over the internet is completely secure, and I cannot guarantee absolute security.

External Links

This website may contain links to external websites (such as LinkedIn, WhatsApp, or other professional platforms). I am not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

Your Rights

Under Singapore's Personal Data Protection Act (PDPA), you have the right to access, correct, or request deletion of your personal data. If you wish to exercise these rights or have any questions about how your data is handled, please contact me using the details below.

Updates to This Policy

I may update this Privacy Policy from time to time to reflect changes in my practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. I encourage you to review this policy periodically.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact me: